Finally got around to installing the top Saturday, very nice ! My better half was very pleased with the quality and appearance. Great craftsmanship.
Thanks Again,
Greg
Surprised of the price…
The tops fit very nice, had a lot of people ask about them and I told them about you, they were all surprised of the price, very important now days!! I was wondering if u would like a picture? again thanks
curt thomas
Bimini worked great
I was finally able to get the boat out this past weekend, for a short time. bimini worked great
james nelson
…it looks GREAT !!!!!!!!
Andy, Just thought I’d let you know I put the front bimini top on my boat and it looks GREAT !!!!!!!!.Just what I was looking for .Thanks for the time and effort you put into it. I’ll get you some pictures soon .Thanks again
Bruce
I can’t believe how good the bimini top looks…
I can’t believe how good the bimini top looks on our houseboat. we were able to install it ourselves in just a few hours. It looks so good, we have other people who wanted to know where we got it, so I told them You might notice a small surge in business from Iowa. Thanks so much for the beautiful top, we love it and the workmanship is excellent.
thanks again – Mary
I am very impressed…
Wow, I am very impressed with your speed, both with your initial production and with this adjustment. Combined with your quality and communication I will, without question, recommend your company first when talking to others about their canvas needs. Thank you again for an excellent Bimini top.
Eli
Wow! We are really happy…
We just arrived home after needing to be away for some family health concerns, and found your shipment(s) waiting for us. Wow! We are really happy with how everything looks, and appreciate the care you took in crafting the work. My wife is a seamstress, and especially understands the quality and integrity of your work. Great solution for the chafe point on the companionway cover! Opening up the boxes and seeing such excellence and care gave us a real boost, especially after a pretty difficult week.
I’m putting a lot of effort in to restoring our old boat, so it’s great to be able to look forward to installing your fine work on her. We will certainly take pictures when we’re done (it will be a while…), and let everyone know how to contact your company.
Thanks again for your exceptionally fine work, and for working with us on this project.
Blessings,
John Good
M/V Ruby G.
Auction Site Feedback
Additional Feedback from our auction sales:
fast shipping and great communication A+++
Great product, great service! I recommend this seller!
Great item as stated. Item was pack tight. Shipping was quick. GREAT SELLER!!!!!
GREAT ITEM, SUPER FAST SHIPPING, WOULD BUY FROM AGAIN, AAAAA+++++
Good product, fast service.
Very well made!!! Fast shipping!!! Excellent seller!!! Would buy from again!!!
FIT LIKE A GLOVE LOVE IT. THANKS
Great product…great communication and quick shipping!! Would def buy again
A++++++++++++ product good quality
Perfect! Exactly what I needed! Fast communication and shipping! High Quality!
Great seller. Item arrived quickly.Liked it so well I bought another one
AWESOME!!! Really nice top,will recommend to friends. Thank you.
very nice product. good people to deal with. will recommend to friends.
Just as described and 70% cheaper than buying locally.
Customer service and quality done right
I ordered a kids toy my daughter saw on a commercial while watching nickelodeon. It’s Christmas and she’s been good and it’s only 20.00 so I jumped online and ordered it. One less present to buy. Check it off the list. Two days later I receive a phone call from the company thanking me for the order. How nice, I think to myself as the person on the other end thanks me for my recent purchase. If only the call stopped there.
They want to send me 100.00 in gas cards because of my purchase and sign me up for a savers program for just 1.00 for the first 14 days and then only 29.95 each month after. (Insert sarcasm). “No thanks, just send my order” is my reply. They assure me my order has been shipped but they need to verify my credit card for the savers program and free gas cards. “No thanks” and I hang up.
The next day another call comes in from the same company with the same request. I tell them I don’t have a credit card with me and that I’ve maxed it out anyways. (Not entirely true, but close). They gave me a number to call them back when I can, to give them my credit card -which I won’t do.
What I thought was going to be a pleasant experience turned into a terrible one with that first phone call to thank me for the order. If it had stopped there – with a thank you – I would have ordered another set for my niece but since it is only a front for some other savings program I decided against it.
Being in a business that manufactures and sells products to consumers, I am always anxious to see how other companies handle customer service. This particular companies treatment of their customer – me – actually cost them a sale.
At Northstar Products we try to create a relationship with our customers that emulate the relationship you have with a family member or close friend. We are happy to answer your questions about our products or refer you to another company if we can’t help you out. We want a company to do that for us as consumers as well. We treat our customers and potential customers the way we would want to be treated.
There are a lot of places to buy canvas for your boat, especially with the internet involved. You can buy from anyone, but not everyone will go the extra lengths we are willing to go.
Give us a call. Let’s talk about what you need and what you don’t need. Let’s put a good looking piece of canvas on your boat for a good price. Let’s turn some heads on the water and keep some money in your wallet.
